AVAAMO – Intelligent Virtual Assistants

The Next Generation Conversation Platform for Enterprise. In a post-pandemic world, enterprises will have to rapidly retool to establish meaningful interactions with their customers.

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Tech Topics: IoT, AI

Use Cases: Healthcare, Banking, Insurance, Telecom

Status: Commercially Available

Humanlike. Intelligent. Revolutionary.

Avaamo’s 3rd generation Intelligent Virtual Assistants (IVAs) integrate into your company’s applications, automate complex business workflows, and provide your customers personalized conversations and insights, 24/7.

Conversational automation that reduces costs while creating effortless experiences

The Avaamo Platform

The Avaamo platform contains the tools you need to create advanced virtual assistants which deliver an intuitive, automated experience using natural language. Build once, deploy everywhere. Our IVAs can speak 29 languages and run on any platform, device, or service. All IVAs feature built-in conversational intelligence, deep integrations, and feature enterprise-wide security, compliance, and data encryption.

Advanced NLU

Our proprietary NLU engine using our patented “sparse” data-based technology which gets you to steady state accuracy with minimal training data.

Multi-intent Recognition

There’s no such thing as starting from scratch when working with our pre-built vertical domain models. The platform uses advanced data science techniques to mine raw data to build complex knowledge graphs. Millions of pre-built intents and entities capture the relationships and hierarchies commonly present in complex enterprise workflows, accelerating time to value.

End-to-End Conversational AI Automation

Tell us where the answers are and our conversational AI engine dynamically transforms complex enterprise workflows into a full-fledged conversations between your customer or employee and your business—no scripting, no conversation design, no hassle.

We first deployed the conversational AI system about five months ago and it has been performing well. We are impressed by the simplified phone experience it delivers for our rental customers,

Mike Krut

Senior Vice President of Information Technology, Penske Truck Leasing

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